Description:
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Case Study #1
Kevin Menconi - Manager Marketing Services - Health Care Service Corporation
Discusses innovation achieved in the Enrollment Process - Enhancing legacy processes through automation and technology to improve cycle times and quality. The migration from paper to electronic imagery via Enterprise Content Management. Integrated with our enrollment suite of tools providing a seamless highly automated process. Resulting in benefits for both the external HCSC customer base and internal HCSC business process.
Case Study #2
Erin Vandenberg, Director of the Records Management Program at DePaul University will present her case study based on the challenges she faced in implementing a Records Management Program within a Major University setting.
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